Privacy Policy

At Westland Store (“we”, “us”, or “our”), operating at ecoyardpro.com, we are committed to protecting your privacy while you shop for our eco-friendly garden products and wildlife-friendly supplies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

To provide our sustainable gardening products and services, we may collect:

• Personal Identification Information: Name, email address, phone number, shipping/billing address when you make purchases of bird feeders, compost, or other garden supplies.
• Payment Information: Credit/debit card details (processed securely through PCI-compliant systems), PayPal email when you purchase animal repellents, bird seed, or other items.
• Transaction Data: Details about products you’ve purchased (like climbing plants or fruit trees) and payment amounts.
• Technical Data: IP address, browser type, device information, and how you use our website (pages visited, time spent).
• Communication Data: Any correspondence when you contact us about bird boxes, fertiliser, or other products.

2. How We Use Your Information

We use your data to:

• Process and fulfill orders for bark chippings, bedding plants, and other garden essentials
• Provide customer support regarding products like cold frames or garden hoses
• Improve our website and product offerings (bird baths, feeding stations, etc.)
• Send order confirmations and shipping updates
• Communicate about wildlife conservation initiatives supported by your purchases
• Prevent fraud and enhance payment security (for Visa, MasterCard, JCB transactions)
• Comply with legal obligations related to international shipping

We never sell your personal data. A portion of proceeds supports wildlife habitats, not data exploitation.

3. Data Sharing and Disclosure

We may share information with:

• Payment Processors: To complete transactions for bird seed, fat balls, and other products (Visa, MasterCard, PayPal, etc.)
• Shipping Providers: To deliver your compost, plant supports, or fruit trees
• Service Providers: Companies that help with website operations, marketing, and analytics
• Legal Authorities: When required by law or to protect our rights

International data transfers comply with GDPR for our customers outside Asia and remote regions.

4. Data Storage and Security

We protect your information with:

• SSL encryption for all transactions (like when purchasing garden clips or fungicide)
• PCI-DSS compliance for payment data
• Secure servers with limited access
• Regular security assessments

Data is retained only as long as necessary to provide services or comply with laws.

5. Your Rights

Under GDPR and other privacy laws, you may:

• Access personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Object to certain processing activities
• Withdraw consent for marketing communications

To exercise these rights regarding your garden product purchases, contact us at [email protected].

6. Cookies and Tracking Technologies

Like most gardening e-commerce sites, we use:

• Essential Cookies: For shopping cart functionality (when adding bird boxes or soil to your cart)
• Analytics Cookies: To understand how customers browse our plant support and wildlife product sections
• Marketing Cookies: To show relevant ads for products like garden canes or fertiliser

You can manage cookie preferences in your browser settings. Disabling cookies may affect website functionality.

7. Children’s Privacy

Our website and products (including animal repellents and garden tools) are not directed at children under 16. We do not knowingly collect their data.

8. Changes to This Policy

We may update this policy as we add new payment methods like Apple Pay or expand our sustainable product lines. Significant changes will be notified via email or website notice.

Thank you for supporting ethical gardening and wildlife conservation through your purchases at Westland Store.