At Westland Store, we understand that when you order garden supplies or wildlife products, you’re eager to start creating your outdoor haven. That’s why we’ve designed a delivery service that’s as reliable as our products, ensuring your gardening journey begins without delay.

Our Delivery Promise

Whether you’re planting fruit trees, setting up bird feeders, or preparing your soil with our premium compost, we promise:

  • Careful handling of all products (from delicate bedding plants to sturdy garden canes)
  • Clear communication at every stage
  • Environmentally conscious packaging where possible
  • Transparent delivery timelines

Shipping Options

Standard Shipping (£12.95)

Carrier: DHL or FedEx

Delivery Time: 10-15 days after dispatch

Ideal for when you need your gardening essentials promptly. Our standard service provides tracking and reliable delivery to most international destinations (excluding Asia and some remote areas).

Free Shipping

Carrier: EMS

Delivery Time: 15-25 days after dispatch

Minimum Order: £50

Perfect for larger orders of compost, bird seed, or when stocking up on seasonal plants. Enjoy cost-free delivery while we carefully prepare your nature-loving package.

Order Processing

We take 1-2 working days to carefully prepare your order. This includes:

  • Quality checks on all products
  • Specialist packaging for live plants and fragile items
  • Personalised dispatch notification

Important Notes for Garden Enthusiasts

  • Plant Deliveries: Bedding plants and fruit trees are shipped with extra care during growing seasons
  • Seasonal Considerations: Delivery times may vary slightly during peak gardening periods
  • Wildlife Products: Bird baths and feeding stations are packed to prevent transit damage
  • International Customers: Please check customs regulations regarding soil, compost, and plant products

Returns Policy

If any item doesn’t meet your gardening needs, you may return it within 15 days of receipt. Please contact our team at [email protected] to arrange returns. Note that live plants and perishable goods like bird food have special return conditions.

Have Questions About Your Delivery?

Our gardening and wildlife experts are here to help with any delivery queries. Reach us at:

Email: [email protected]
Postal Address: 43 St Peters St, Derby, GB DE3Y 3OW

Happy gardening from all of us at Westland Store – may your deliveries always arrive as fresh as your gardening ideas!